PREMIER Airport Concierge

Privacy Policy

Effective Date: 04/15/2024

Last Updated: 07/08/2025

At PREMIER Airport Concierge (“Company,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our airport concierge services, visit our website, or communicate with us.

1. Information We Collect

We collect the following types of personal information:

a. Information You Provide to Us

  • Full name, date of birth, and contact details (email, phone number)
  • Passport number or other government ID (if required for bookings)
  • Flight details (airline, flight number, arrival/departure times)
  • Special assistance needs or preferences
  • Payment information (processed via secure third-party providers)

b. Information Collected Automatically

When you visit our website:

  • IP address
  • Browser type and version
  • Pages viewed
  • Time and date of your visit

c. Information from Third Parties

We may receive information from travel agents, corporate travel departments, or other partners who book on your behalf.

2. How We Use Your Information

We use your information to:

  • Provide and manage concierge services at the airport
  • Confirm and coordinate flight arrivals and departures
  • Communicate with you regarding your booking
  • Process payments securely
  • Improve our services and customer experience
  • Comply with legal obligations

3. Sharing Your Information

We only share your personal information with:

  • Airport authorities and personnel, as required to deliver our services
  • Third-party service providers, such as payment processors and transportation partners
  • Travel agencies or corporate clients who manage your bookings
  • Law enforcement or regulatory bodies if required by law

We do not sell or rent your personal data.

4. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, or destruction. While we take reasonable precautions, no data transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict our processing of your data
  • Withdraw consent (where applicable)

To exercise your rights, please contact us at lao.premierac@gmail.com.

7. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. You can manage cookie preferences through your browser settings.

8. International Transfers

If you are located outside the country in which we operate, your information may be transferred to and processed in a country with different data protection laws. We take steps to ensure such transfers comply with applicable laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the “Effective Date” and posting a notice on our website.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:

PREMIER Airport Concierge

Upper Marlboro, MD 20774 USA

lao.premierac@gmail.com